THE ROLE OF FREIGHT FORWARDER IN THE PROCESS OF EXPORTING GOODS THROUGH AIR TRANSPORTATION OF PT. KINTETSU WORLD EXPRESS INDONESIA

Novia Nur Aini, Alsani Frisalma, Lira Agusinta, Budi Nur Rochmadi

Abstract


This research was intended to analyze the role of the forwarder in the process of exporting goods through air transportation of PT. Kintetsu World Express Indonesia. This research was classified as descriptive qualitative research. Data were collected by means of structured interview technique and PESTEL method. PT Kintetsu World Express is a company established first in May 1948, and is engaged in Freight Forwarding services (Air, Sea, etc.), Customs Brokerage, and logistics. The development of export and import activities has succeeded in making freight forwarders to play an important role in these activities. Thus, cargo delivery activities and volumes are increasing from year to year , through the utilization of aircraft as a mode of transportation. The results of the research analysis indicated that the role of freight forwarders in the process of shipping goods has complied with the stipulated laws and regulations in Indonesia. The results of this research are considered capable of describing the inhibiting factors in the process of shipping goods.


Keywords


Covid-19 pandemic, passenger traffic, aircraft movement, airport revenue, airport cost, survival and/or suistanable strategy

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DOI: https://doi.org/10.25292/atlr.v5i0.484

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