ANALYSIS OF HEALTH PROTOCOL IMPLEMENTATION USING DIGITALISATION IN KM CIREMAI PT PELNI

Abstract

This study aims to observe the implementation of health protocols that utilize digitalization at KM CIREMAI PT. PELNI, as well as describing what factors can hinder the implementation of health protocols with this digitization. This study used qualitative methods by conducting interviews and direct observations in the field. Determination of resource persons is done by using a purposive sampling technique. The research included the passenger onboard processed by implementing health protocols and utilizing digitalization while also paying attention to passenger safety against the transmission risk of the COVID-19 virus. The results of this study are to determine the relationship between sections such as the crew and the KKP in the implementation of health protocols on board to ensure passengers safety. They can find out the obstacles and how to overcome them with the right target. In implementing health protocols, there is filtering from the KKP and strict action for passengers.