THE EFFORTS TO INCREASE DRY BULK UNLOADING PERFORMANCE AT THE PORT OF PT. BANDAR BAKAU JAYA BANTEN

Abstract

PT. Bandar Bakau Jaya Port (BBJ) Banten is a public port managed by the Port Business Entity (BUP) with the concession agreement number number HK. 107/2/6KSOP BTN 2020 is a private company that focuses on transportation to support port and goods services. The less than optimal level of loading and unloading services at ports is not only human resources, but also elements of facilities and infrastructure as well as types of goods are closely related. The length of loading and unloading time at the BBJ port makes it necessary to evaluate to improve the loading and unloading performance at the port. The analysis of loading and unloading performance at the BBJ port has an impact on efforts to improve ship service performance, productivity performance, and utility performance by analyzing existing conditions. A study is needed to analyze the performance of loading and unloading services at the current BBJ port with the standards set by the 2016 Director General of Sea Transportation (DJPL) regarding port operational service performance standards at commercially operated ports, so as to determine efforts that can improve the performance of loading and unloading services. load at the BBJ Banten port. The results of the analysis of the performance of loading and unloading services with performance standards that have been set by the 2016 DJPL, currently the average operational performance of the BBJ port is said to be quite good. There is a need for improvement to achieve maximum performance results with several steps that will get ideal performance results for the BBJ Banten port.