AVIATION POLICY REGARDING COVID-19 PROTOCOL FOR PASSENGERS
Abstract
The purpose of this study is to evaluate the aviation policy and its implementation which focuses on passenger perception toward COVID-19 policy. Providing recommended solutions to the aviation authority of Indonesia to operate the policies effectively is important, thus air transport passengers can follow the procedures and feel safe and comfortable in a flight. This study used descriptive-qualitative methods with data collection techniques through depth-interview and document analysis. This aviation authority policy can work well if there are good collaboration and socialization for all parties involved. The result of this study is that the aviation authority policy related to COVID-19 is quite good, but its implementation, socialization, and supervision must be improved.
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DOI: https://doi.org/10.25292/atlr.v3i0.308
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