Optimization Of Warehouse Operational Systems For Controlling The Return Of Goods At PT Global Fashion Indonesia

Abstract

This study contains an analysis of the optimization of the warehouse operational system for controlling the return of goods.  In this research, it was located at the PT Global Fashion Indonesia warehouse with the aim of finding out the optimality of the goods return system at the warehouse.  Data collected by interviews and data collection.  Apart from that, the research method used is a descriptive qualitative method with the DMAIC approach, namely define, measure, analyze, improve and control so that the level of optimization can be obtained in the PT Global Fashion Indonesia warehouse.  This research produces a few recommendations for PT Global Fashion Indonesia's warehouse to streamline the total number of days goods are stored in the warehouse when goods are returned so that the performance of employees who handle the control of goods returns can be made more effective.