THE ROLE OF DIGITAL COMMUNICATION AND COORDINATION ON LOGISTIC PERFORMANCE IN THE COVID-19 PANDEMIC ERA (Case Study at Soekarno-Hatta Airport)

Rezha Rahandhi, Edi Abdurachman, Mustika Sari, Efendhi Prih Raharjo

Abstract


Airport is a public facility that provides air transportation for people and goods in domestic and international scope. Coordination supported by digital communication plays an important role in improving logistics performance during the Covid-19 Pandemic at Soekarno-Hatta Airport. Using a quantitative method approach with stratified random sampling technique. This study involved Police and Non-Police members who were assigned at Soekarno-Hatta Airport in the task force with a total of 2.000 officers from the Police, Military, Immigration, Customs, Avsec and Airport Authority elements. The results of this study indicate that the synergy of Police and Non-Police has improved logistics performance in accelerating logistics distribution during the Covid-19 Pandemic.

Keywords


Digital Communication; Coordination; Logistic Performance; Covid-19

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DOI: https://doi.org/10.25292/atlr.v6i0.640

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