THAI AIRWAYS SUSTAINABILITY OF FLIGHT STRATEGY DURING THE COVID-19 PANDEMIC OUTBREAK IN TERMS OF PRICING AND QUALIY SERVICE

Alfiyatul Laela, Shaniyyah Maulia, Basri Fahriza, Riza Lestari

Abstract


This paper aims to identify aviation activities for the transport of domestic and international flights of cargo goods and aircraft passengers for 2019 and 2020 (before and during the Covid 19 pandemic). Aviation is one of the largest industries and has improved both nationally and globally through a number of sectors. Various legislation and regulations to stabilize and prevent the spread of the Corona virus have been issued. In reality, however, the policy still faces many barriers to having much influence both at national and international levels. The impact of government policies such as lower demand for air transport and reduced flight schedules have led to a drop in revenues of airplanes that interfere with the economic flow of the airline. A descriptive method with a qualitative approach is used for the research. In order to get thorough data, data that contains meaning, qualitative method was used. While the situation during the covid 19 pandemic is still strong for the aviation industry, in particular, it must remain resilient and overcome this with the utmost ability and apply the health protocols and provide good facilities to sustain it.

Keywords


aviation, cargo, air freight rates and service

Full Text:

PDF

References


Agus, Purnomo. 2019. “Analisis Freight Rates Logistics Dengan Penerapan House Of Quality (HOQ) Di PT Cipta Krida Bahari (CKB).” Jurnal Logistik Bisnis 9(1).

Ahmadi, Arash. 2019. “Thai Airways: Key Influencing Factors on Customers’ Word of Mouth.” International Journal of Quality and Reliability Management 36(1): 40–57.

IATA. 2020. “Reease, Covery Delayed as International Travel Remains Locked Down.” https://www.iata.org/en/pressroom/pr/2020-07-28-02/.

ICAO. 2009. “Review of the Classification and Definitions Used for Civil Aviation Activities.” (August 2008): 1–9.

International Civil Aviation Organization. 2007. “Aircraft Nationality and Registration Marks - Amendment No.2.” Annex 7 to the Convention on International Civil Aviation (July).

Liu, Xinyi, Xiao Fu, Chang Hua, and Zhiyong Li. 2021. “Crisis Information, Communication Strategies and Customer Complaint Behaviours: The Case of COVID-19.” Tourism Review ahead-of-p(ahead-of-print). https://doi.org/10.1108/TR-01-2021-0004.

Majid, and Suharto Abdul; (Eko Probo Warpani). 2009. Ground Handling : Manajemen Pelayanan Darat Perusahaan Penerbangan.

Mardoko, Arman et al. 2015. “Jurnal Perhubungan Udara Harapan Dan Kepentingan Pengguna Jasa Angkutan Udara Terhadap Pelayanan Di Bandar Udara H . AS Hanandjoeddin – Tanjung Pandan Belitung Air Transport Passenger Expectations and Interest of Airport Services in H . A . S Hanandjoeddi.” : 69–80.

Sugiarti. 2020. “Analisis dampak covid-19 terhadap pernerbangan di Indonesia.” 2017(1): 1–9.

Sugiyono. 2008. “Metode Penelitian Pendidikan:(Pendekatan Kuantitatif, Kualitatif Dan R & D).”

The, With et al. 2009. “This document is unofficial translation with mutual agreement between.” (1): 1–204.

World Health Organization 2020. 2020. “World Health Organization.” 2017(1): 1–9.




DOI: https://doi.org/10.25292/atlr.v4i0.391

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Advances in Transportation and Logistics Research

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Advances in Transportation and Logistics Research

ISSN: 2622-5778 (online)
Published by: Institut Transportasi dan Logistik Trisakti, Jakarta - Indonesia

ATLR by http://proceedings.itltrisakti.ac.id/index.php/ATLR is licensed under a Creative Commons Attribution 4.0 International License.